Contingency theory is based on the premise that there is no template or blueprint for building a successful business operation, or corporate structure. The optimal course of action depends on the unique internal and external variable of the enterprise. The contingency approach to managing a business, or division, relies on the ability of the manager to recognize and understand the structure that affect the unit both positively and negatively. The organization thrives because the people running it engage in both task-oriented and relationship-oriented behaviors. They can manage people and resources within an open system that responds effectively to change.
This course will help individuals reflect on the internal and environmental influences that affect technology, customers, competition and the marketplace, the labor force, regulatory compliance, and any other factor necessary to ensure organizational goals are met.