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continuous improvementOrganizational change as part of the business lifecycle, when positive, fuels continuous improvement and growth. Without positive change, the organization will eventually expire. An effective continuous improvement strategy is contingency-based, but dependent on structure that is aligned with the core values of the organization.

Research shows the most successful models incorporate common elements of incremental improvement, employee engagement, strict attention to improvement costs, and several other factors related to accountability and sustainability. This course provides a framework for a continuous improvement model that can be adapted to the organization, allowing for contingency management without compromising core value.

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